Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of any websites, content, publications, digital assets, tools, services, and communications provided by Apex Edge Sales Engineering Limited (“we”, “us”, “our”) (together, the “Services”).

By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

These Terms should be read alongside our Privacy Policy, Cookie Policy, and Acceptable Use Policy, each of which forms part of the agreement between us.

What these Terms do not cover. ApexIQ WinCommand is a separate web application published at wincommand.apexedgesalesengineering.com. It is a website in its own right and it carries its own legal documents. These Terms do not govern:

• use of the ApexIQ WinCommand application itself, which is governed by the ApexIQ WinCommand Website Terms of Use;
• any paid subscription to ApexIQ WinCommand, which is governed by the ApexIQ WinCommand Subscription Terms;
• free trials of ApexIQ WinCommand, which are governed by the ApexIQ WinCommand Trial Terms; or
• prices, billing, renewal, and refunds, which are governed by the ApexIQ WinCommand Pricing Terms.

ApexIQ Companion is a separate website published at companion.apexedgesalesengineering.com. It is a website in its own right and it carries its own legal documents. These Terms do not govern:

• use of the ApexIQ Companion website itself, which is governed by the ApexIQ Companion Website Terms;
• any subscription to an ApexIQ Companion Topic, which is governed by the ApexIQ Companion Service Terms;
• what each Topic does and does not do, which is governed by the ApexIQ Companion Service Description for that Topic; or
• material you send to an ApexIQ Companion service, which is governed by ApexIQ Companion Confidentiality and Materials and the ApexIQ Companion Privacy Notice.

CloudVerdict is a separate subscription service published at cloudverdict.apexedgesalesengineering.com. It is a website in its own right and it carries its own legal documents. These Terms do not govern:

• use of the CloudVerdict website itself, which is governed by the CloudVerdict Website Terms;
• any subscription to CloudVerdict, which is governed by the CloudVerdict Subscription Terms;
• what CloudVerdict does, what it produces, and the limits of what a figure from it means, which are governed by the CloudVerdict Service Description;
• prices, what a tier includes, tax, and how prices change, which are governed by the CloudVerdict Pricing Terms; or
• personal data handled in CloudVerdict, which is governed by the CloudVerdict Privacy Notice and, where we act as a processor, the CloudVerdict Data Processing Agreement.

Where these Terms and a legal document of ApexIQ WinCommand, ApexIQ Companion, or CloudVerdict both address the same subject matter, the other document takes precedence for that subject matter.

2. Company Information

Apex Edge Sales Engineering Limited

Registered in England and Wales

Company No. 15821626 | ICO Reg. ZB796431

Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

contact@apexedgesalesengineering.com

3. Who These Terms Are For

The Services are intended for business users. If you are a consumer, nothing in these Terms affects your statutory rights under applicable law.

4. Intellectual Property

All intellectual property rights in the Services and all content we provide (including text, graphics, frameworks, methods, presentations, proposals, tools, reports, and other materials) are owned by us or our licensors, unless stated otherwise.

This includes proprietary names and marks such as ApexIQ™, ApexIQ Insights™, and related methodologies, as well as our trademarks and brand assets.

5. Permitted Use

You may view, download, and print materials from the Services for your internal business purposes only, provided you keep all copyright and proprietary notices intact.

6. Prohibited Use

You must not, without our prior written consent:

• reproduce, republish, distribute, sell, sublicense, or commercially exploit any part of the Services or content,
• modify, translate, reverse engineer, or create derivative works from our content or materials,
• remove proprietary notices, or use our trademarks without permission,
• share any non-public materials (including proposals, paid materials, or confidential documents) outside any agreed scope or licence, or
• use any content, frameworks, data, or other materials from the Services to train, fine-tune, evaluate, or develop any machine learning model, artificial intelligence system, or automated tool, whether commercial or otherwise.

7. Licensed Use

If we grant a licence, it will be set out in writing and will be limited by scope, duration, users, and permitted use. Unless expressly agreed, licences are non-transferable and revocable.

8. Free Tools and Preview Services

We may make certain tools or preview services available free of charge, including the ApexIQ WinScore™ Preview. These are provided for evaluation and informational purposes only.

Results, scores, and outputs generated by free tools are indicative only. They do not constitute professional advice, a formal assessment, or a guarantee of any outcome. You are responsible for how you use and act on any outputs. Any data you enter into free tools is processed in accordance with our Privacy Policy and Cookie Policy.

We may withdraw or modify free tools at any time without notice.

ApexIQ WinScore Preview licence summary

ApexIQ WinScore Preview is a proprietary deal scoring and decision-support tool forming part of the ApexIQ system. WinScore Preview and all associated questions, scoring logic, wording, outputs, and supporting materials are owned by Apex Edge Sales Engineering Limited and are licensed, not sold, under the ApexIQ WinScore Preview, Free Use Licence v20260201 (Non-Commercial). ApexIQ, ApexIQ WinScore Preview, and WinScore Preview are proprietary marks of Apex Edge Sales Engineering Limited.

You may use WinScore Preview for internal, non-commercial deal review and decision support, and may share unmodified outputs internally with clear attribution. You must not modify, adapt, reword, reverse engineer, create derivative works from, rebrand, remove notices from, sell, sublicense, paywall, externally redistribute, publicly benchmark, or use WinScore Preview or its materials to train, fine-tune, evaluate, or replicate any machine-learning or AI system, or state or imply endorsement by Apex Edge Sales Engineering Limited. All rights not expressly granted are reserved. Use is subject to the full licence and applicable UK and international intellectual property laws.

A copy of the ApexIQ WinScore Preview, Free Use Licence v20260201 (Non-Commercial) is available on request. To request a copy, contact legal@apexedgesalesengineering.com.

9. Related Terms For ApexIQ WinCommand

ApexIQ WinCommand publishes its own legal documents at wincommand.apexedgesalesengineering.com/legal (opens in a new tab). The documents most likely to apply to you:

• Website Terms of Use (website-terms (opens in a new tab)) governs use of the application itself.
• Subscription Terms (terms-of-service (opens in a new tab)) governs paid subscriptions.
• Trial Terms (trial-terms (opens in a new tab)) governs free trials.
• Pricing Terms (pricing-terms (opens in a new tab)) governs prices, billing, renewal, and refunds.
• Privacy Notice (privacy-policy (opens in a new tab)) describes personal data processed inside the application.
• Data Processing Agreement (dpa (opens in a new tab)) and Sub-processors (sub-processors (opens in a new tab)) apply to subscribers who are controllers of the personal data they place in the application.

We publish no prices or billing periods on this website. Those are stated on the ApexIQ WinCommand pricing page and in the Pricing Terms above.

10. Related Terms For ApexIQ Companion

ApexIQ Companion publishes its own legal documents at companion.apexedgesalesengineering.com/legal (opens in a new tab). The Service Terms are the agreement for every Topic, and each Topic adds a Service Description which forms part of those terms and governs that Topic where the two differ. The documents most likely to apply to you:

• Service Terms (service-terms (opens in a new tab)) is the agreement between us for any ApexIQ Companion service.
• Website Terms (website-terms (opens in a new tab)) governs use of the ApexIQ Companion website itself.
• Privacy Notice (privacy-notice (opens in a new tab)) describes the personal data ApexIQ Companion receives, why, and on what basis.
• Confidentiality and Materials (confidentiality (opens in a new tab)) describes how material sent to an ApexIQ Companion service is handled, who reads it, how it is protected, and when it is destroyed.
• Acceptable Use (acceptable-use (opens in a new tab)) states what must not be sent to an ApexIQ Companion service.
• Quality Audits Service Description (quality-audits (opens in a new tab)) and Readiness Service Description (readiness (opens in a new tab)) state what each Topic does, what it returns, what it deletes, and what it does not claim.

We publish no ApexIQ Companion service terms on this website, and no description of what any Topic delivers. Those are stated in the documents above.

11. Related Terms For CloudVerdict

CloudVerdict publishes its own legal documents at cloudverdict.apexedgesalesengineering.com/legal (opens in a new tab). The Subscription Terms are the agreement for a CloudVerdict subscription, and the Acceptable Use policy and the Data Processing Agreement each form part of them. The documents most likely to apply to you:

• Subscription Terms (terms-of-service (opens in a new tab)) is the agreement between us for a CloudVerdict subscription.
• Website Terms (website-terms (opens in a new tab)) governs use of the CloudVerdict website itself, as distinct from a subscription.
• Pricing Terms (pricing-terms (opens in a new tab)) states what a subscription costs, what a tier includes, how prices change, and how tax is handled.
• Service Description (service-description (opens in a new tab)) states what CloudVerdict does, what it produces, and the limits of what a figure from it means.
• Acceptable Use (acceptable-use (opens in a new tab)) states what you may and may not do with CloudVerdict.
• Privacy Notice (privacy-policy (opens in a new tab)) describes the personal data CloudVerdict collects, why, and how long it is kept.
• Cookie Notice (cookie-policy (opens in a new tab)) describes what CloudVerdict stores in your browser.
• Data Processing Agreement (dpa (opens in a new tab)) and Sub-processors (sub-processors (opens in a new tab)) apply where a subscriber is the controller of personal data placed in the service and we act as their processor.

We publish no CloudVerdict prices or tier contents on this website, and no description of what a CloudVerdict result means. Those are stated in the documents above.

12. Third-Party Services And Links

The Services may include links to third-party sites or rely on third-party tools. We do not control third-party services and are not responsible for their content, availability, or practices. Your use of third-party services is subject to their own terms and policies.

13. Analytics, Cookies, And Privacy

We process personal data in line with our Privacy Policy and applicable UK data protection law. For information about how we use cookies and similar technologies, see our Cookie Policy. For information about how we collect and use personal data, see our Privacy Policy.

14. Disclaimers

The Services and all content are provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied.

Our content is for general information and does not constitute legal, financial, technical, or professional advice. You are responsible for how you use the Services.

15. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect or consequential loss or damage arising from or in connection with your use of the Services, including loss of profits or revenue, loss of business, loss of data, loss of goodwill, or reputational loss.

Where our liability is not excluded under these Terms, our total aggregate liability to you for all claims arising under or in connection with these Terms or the Services (whether in contract, tort including negligence, or otherwise) shall not exceed the greater of: (a) the total fees paid by you to us in the twelve months preceding the event giving rise to the claim; or (b) one hundred pounds sterling (£100).

Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law (including for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation).

16. Indemnification

You agree to indemnify and hold harmless Apex Edge Sales Engineering Limited, its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from or relating to:

• your breach of these Terms,
• your misuse of the Services or content, or
• any claim by a third party arising from your use of the Services in a manner not authorised by these Terms.

17. Suspension and Termination

We may suspend or terminate access to the Services (in whole or in part) without notice if you breach these Terms or if we reasonably believe your use creates risk, harm, or legal exposure.

18. Force Majeure

We will not be liable for any failure or delay in performing our obligations where that failure or delay results from circumstances beyond our reasonable control, including acts of God, natural disasters, government or regulatory actions, industrial disputes, power failures, internet or telecommunications failures, cyberattacks, or the failure of any third-party service or infrastructure we rely on.

19. Users Outside The UK

If you access the Services from outside the UK, you do so on your own initiative and are responsible for compliance with local laws.

20. Dispute Resolution And Governing Law

We encourage parties to attempt to resolve disputes promptly and in good faith, including through negotiation. We may also propose mediation.

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction, except that either party may seek urgent injunctive or interim relief where appropriate.

21. General

• Severability: If any provision is found unenforceable, the remainder remains in effect.
• No waiver: Failure to enforce a term is not a waiver.
• Assignment: You may not assign these Terms without our written consent; we may assign to an affiliate or successor.
• Entire agreement: These Terms, together with our Privacy Policy, Cookie Policy, and Acceptable Use Policy (each accessible on our website), form the entire agreement between you and us about use of the Services.

22. Changes

We may update these Terms from time to time. We will publish any changes on our website and update the “Effective” date shown above. The “Last reviewed” date records when we last checked these Terms, whether or not they changed. Your continued use of the Services after that date constitutes your acceptance of the revised Terms. If you do not agree to any changes, you should stop using the Services.

23. Contact

For legal, IP, or compliance matters: legal@apexedgesalesengineering.com

24. Contact Points

You can reach us at the address for the subject you need. If you are not sure, use the general requests address and we will route it.